The Managing Directors, of Integrity Metal Works Ltd., Mr. Steve and Mrs Joyce Couronne endorse this Quality Policy to demonstrate their passion in what they do to exceed customer’s expectations. The Integrity Metal Works Ltd is a specializes workshop with 23 years of experience which has been providing a wide-range of innovative services and solutions for diverse sectors in metal fabricating, machining and designing of high-quality distinctive components and equipment. Today the workshop has a professional team of technician whose mission is to provide a trusted and cost-effective services by execution of quick and precise engineering processes to ensure delivery on time that guarantee a competitive price to its highly valued customers.
The workshop team members are dedicated to the philosophy of continual improvement. To support this philosophy, the workshop has developed and implemented a Quality Management System which complies with the requirements of ISO 9001:2015. Integrity Metal Works Ltd. is as well committed to compliance with all relevant regulatory requirement to ensure the industry standards and norms are always met or exceeded.
The organization strategic objectives are cascaded down into departmental and operational objectives with a view to embody quality in all areas and make each and every individual of the organization accountable for organization success and reputation.
The quality policy is communicated in several forums by different methodologies to ingrain an organizational culture whereby best practices is observed in all disciplines as applicable to the workshop be it product/service quality, safety at work, workplace organization, preventive maintenance or many others.
The performance of the company quality management system is reviewed at a planned interval to ensure quality policies, procedures, organization context, needs and requirements of interested parties, established objectives, targets and performance indicators are formally reviewed during management review meetings or during operational meetings. As quality is not an act, it is a habit.